How to copysave my files from wd my book world edition white light i or ii further as mbwe hard drives when mbwe doesnt boot up at all or. I bought a western digital my book essential edition 1tb external hard drive in. Dont ask me why the hard drive suddenly stopped giving me fatal errors. I received a call from someone who says that the enclosure which houses their wd my book essential 1 tb has failed, and trying to connect the drive itself to a pc is not an available option since their hard drive is encrypted and cannot be accessed without the builtin chipset, which is what would decrypt the drive and make it readable. Read speeds up to 2000mbs to decrease load times and get you into the game faster. Using the western digital my book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3. I have a spare wd mybook enclosure and a spare 500gb seagate sata drive. View and download western digital my book wdg1c7500 quick install manual online. The needed files were copied successfully and approximately 48 hours later the drive failed. Western digital 6tb my book desktop external hard driveusb 3. However because my external hard drive happened to be sitting in front of my dvd drive, i unplugged it so that i could put in the windows dvd.
Western digital my book problem question and answer dti data. Wd tells me the drive interface has failed on both drives, at the same time. Check the drive status indicators on the front of the device. A 4tb wd my book i got a bit over a year ago came formatted as exfat, probably because the packaging showed it as usable on a pc and a mac. A wide variety of culprits can cause this behavior. A line of external hard drives by western digital, styled after hardbound books. Based on my results, they said the drive was defective, and that i should return it to amazon, which i did. I tried the advice in this blog and i called western digital with no success. The my book duo drive comes with raidoptimized wd red drives inside to deliver highspeed, quality storage to rely on. During the process i get a message that says it cannot see a target drive. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents. In any case, everything is now moved over to my new drive. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Yes, i to am a casualty from this western digital wd5000co32 my book rubbish drive.
Wd discovery can also be used to manage your drive with wd drive utilities. The complete test drive fails, sometimes after 10% sometimes it passes to 20 or 30%, then i see a red message complete drive test failed. Unable to boot windows with external hard drive attached. Decrypting a wd external drive data storage spiceworks.
It seems that when i put that drive in the mybook enclosure it does not mount. You can easily replace the failed hard drives inside the enclosure then rebuild raid to setup. The first gave issues accessing folders under time machine and failed a complete drive test. Anyway, i was over there trying to help him get his data back, and opened up his case it was out of warranty, and attempted to plug the hd into another machine i. Raid optimized firmware is perfect for twodisk array systems with auto management of drive operations to help ensure readwrite cycle data integrity. Apr 17, 2020 western digital my book is a sleek series of western digital wd external hard drives. Wd my book home edition 1 tb bought from costco last week. Raid optimized firmware is perfect for twodisk array systems with auto management of drive operations.
You just need to select the drive letter for your wd my book external hard drive in the window and click start button to begin scanning lost data on it. You can scan for errors as well as check for increases in temperature, noise, or read and write errors, which can. Recovering the data from a failed wd my book nas drive super user. May 17, 2016 wd my book drives not working posted in windows 10 support. You store your vital data in the wd my book hard drive, if you encountered the data loss, you. The my book drive is trusted desktop storage designed to complement your personal style with a massive amount of space to store your photos, videos, music and documents. I keep getting unknown usb device device descriptor request failed code 43.
Ive read that the drive may be readable in an identical western digital enclosure, because the encryption key is stored on the drive itself and not within the chip. Fix wd external hard drive not workingrecognizedshowing. Western digital my book is a sleek series of western digital wd external hard drives. Western digital my book troubleshooting, repair, and service manuals. But i wasnt willing to risk it, so i decided to copy over all of the hard drive files to a new hard drive that got delivered to me today. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. I connect this drive to my computer every weekend to backup the nas using microsofts synctoy utility. Available in various editions from essential, to premium to world edition. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following. If the wd my passport readonly on mac problem is caused by the ntfs file system, installing iboysoft ntfs for mac to edit, rename, delete the saved files and transfer files to the readonly wd my passport hard drive. Recovering data from your western digital my book external hard drive. Install it you have to extract it i created a new folder on my hard drive for wd software once you accept the license it will.
Few easy steps to restore files from a failed wd passport external hard drive. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your. The intermittent behavior of the nas device likely could have been due to a developing glitch in its operating system, a connectivity issue, or any. If your product is not listed above, please visit the product page.
Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Aug 30, 2016 but i wasnt willing to risk it, so i decided to copy over all of the hard drive files to a new hard drive that got delivered to me today. Wdg1c1600 my book premium edition 160 gb external hard drive, wdg1c2500n my book premium edition 250 gb. It is full to the brim 500gb worth of music files vids etc. Converted to ntfs file system and loaded the device with data. Western digital my book duo user manual pdf download. Western digital my book problem question and answer dti. Seagate expansion 8tb desktop external hard drive usb 3. Wd drive utilities lets you configure, manage, and diagnose your western digital external drives.
Western digital usb external hard drive data recovery. I dont know what reasons have made the drive not responding, and neither i know any solutions. Learn how to restore data from failed wd passport hard drive. Thinking the enclosure was bad, i put in a wd drive to test it and it mounts just fine. Using hard drive sentinels report, i sent the information to western digital even though the drive was technically out of calendar warranty since there were so few hours of operation.
Click on the wd external hard drive and then press on next option to initiate. Ace data recovery team advises you to stay home and ship your failed media to our. Besides, with the aid of this awardwinning software, you can restore data from other failed or a nonbootable external hard drive manufacturer such as western digital my book, wd caviar, western digital my book world edition, wd red, wd purple drives etc. Western digital my book wdg1c7500 quick install manual pdf. Here is the easy answer for this fix you have to download wd quick formatter here is the link because it took me forever to figure out how to do this i went from website to website but here is your solution download this.
This guide introduces three common scenarios in which you might find your wd my passport external hard drive readonly on mac. External drive failure wd my book essential 2tb my. Hello guys, i tried to power up my drive wich is a mybook 2t cant really tell more about it, it always worked nicely but i havent been using it for a while, tonight i tried to plug the 12v adapter into the wall and didnt launch also connected 3. Cannot run backup to wd my book after installing 360 v 5. Amazon quickly sent a replacementwhich again failed the complete drive test at around 30%. We have spent years working with and discovering new ways to recover data from failed wd my book hard drives. I used the my book in its delivered state, raid 0 the my book can be configured as raid 0, 1 or jbod. Western digital my book recovery hard drive data recovery.
Wd my book live data recovery results while we cannot directly diagnose this clients nas as a whole, there were likely two points that failed in this wd my book live data recovery situation. As if403 gbs of clinical videos lots of stuff i havent blogged about gone or maybe not. In addition, western digital also manufactures a dual drive raid version of the my book world, my book pro and my book premium. How i rescued my data from a 3tb wd my book external hard drive. Wd book 3tb cannot be accessed solved windows 10 forums. Determining which drive failed whether the application is running or not, the wd drive utilities software continuously monitors the operational condition of your my book duo drives. Western digital mybook elite external hard drives use hardwarebased encryption chips to optionally encrypt drives using 256bit encryption. Western digital 6tb my book desktop external hard drive. Buying a new mybook elite enclosure, removing the new drive, and installing your old drive may allow for data recovery. It started after i converted from a raid 1 to a nonraid through microsoft tech.
We specialize in recovering all of these models and variations. I have not yet tried with time machine but this one also fails the complete drive test with same message. Wd my book essential not being recognized in windows 10. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe. Wd mybook essential enclosure and non wd replacement drive. I added the admin password and created an account called bill. Why isnt my wd my book external hard drive being recognized. A friend has a 4tb my book external drive, and his 2 year old managed to damage the unit from working. Mbwe shows failed datavolume and is not accessible anymore. I have to do a chkdskr to make it work so im not able to schedule back up. Western digital my book shucking guide get cheaper hard drives.
I took the hdd apart unfortunately the drive was one of those awful caviar green drives and. After publishing our howto guide on saving money with the toshiba 5tb 7200rpm external drives, we planned to do the same with the 8tb drives. Ive saved quite a lot of important files inside the drive. If the first scan cannot search your data, you can go to deep scan with allaround recovery data recovery mode which will deeply search more data.
Mar 14, 2018 my wd my book fails the quick drive test. My question is that it seems as if i can only put a wd drive in the mybook enclosure. Then launch this software and select recover drives option from the main screen figure 1. Please select the product for reset instructions wd support. Every time i try to back up files etc to my external wd drive i may work once in awhile. Apr 29, 2020 you just need to select the drive letter for your wd my book external hard drive in the window and click start button to begin scanning lost data on it. Western digital mybook drive lock encryption failure and recovery. Wd my book drives not working posted in windows 10 support. Have you tried accessing the drive on a different computer. Feb 26, 2020 i received a call from someone who says that the enclosure which houses their wd my book essential 1 tb has failed, and trying to connect the drive itself to a pc is not an available option since their hard drive is encrypted and cannot be accessed without the builtin chipset, which is what would decrypt the drive and make it readable. I have had very good service from western digital in the past and.
Request failed due to a fatal device hardware error wd. I ran all the tests again, got identical results, then called wd tech support. Wd my passport failure and fatal device hardware error. My 1tb wd external hard drive is not working on my windows 10 pc and i can do nothing to the drive since it fails to show up in this pc. Then i attempted a firmware update, which failed, and my desktop computer no longer recognized the drive. I tested it again and realized that it was the external hard drive that was preventing windows from loading properly. One is a wd my book 4tdrive and the other a 5t drive. Then connect the failed wd external hard drive to it.
The icons for wd security, discovery and backup are on my desktop. Hi everyone, got same problem, i buy a wd mybook essential 1tb usb3. I took the hdd apart unfortunately the drive was one of those awful caviar green drives and theres no warranty and placed it on an external docking station. Wd backup installer fails to recognise wd drive discus and support wd backup installer fails to recognise wd drive in windows 10 installation and upgrade to solve the problem. Wd my book drives and encryption automatically enabled. Often the readwrite heads themselves have failed, or are failing.